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Editable Kano Model PowerPoint and Google Slides Themes

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Keno Model Presentation Slides

The Kano Model is a technique used in product development and customer satisfaction analysis. It categorizes product features into three types: Basic, Performance, and Excitement. Basic features are expected by customers and don't necessarily lead to satisfaction, while Performance features directly impact satisfaction levels. Excitement features, when present, can delight customers. To effectively present the Kano Model and its results, a clear and visually engaging template can be employed, enhancing understanding and decision-making.