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NPS Presentation Template and Google Slides Themes

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NPS Presentation Template and Google Slides Themes

The NPS (Net Promoter Score) Presentation Template and Google Slides theme is designed to elucidate the concept of Net Promoter Score, a metric that gauges customer loyalty and satisfaction. The template features three circles, each representing a specific topic, accompanied by human icons.

Net Promoter Score is a widely used metric in customer experience management. It is calculated by asking customers a single question: "How likely is it that you would recommend our company/product/service to a friend or colleague?" Customers respond on a scale from 0 to 10, categorizing them into Promoters, Passives, or Detractors.

The NPS is then determined by subtracting the percentage of Detractors from the percentage of Promoters. The result provides an indication of overall customer loyalty and satisfaction. With its clear visual elements and concise information, this template is an effective tool for presenting and explaining the NPS concept and calculation to your audience.